I can come to your library, book club meeting, or conference to talk about how to help your readers find their next good read. Click here for more information.

RA for All...The Road Show! [updated 1.16]

I travel all over the world, both in person and virtually [through webinars] to provide RA, Customer Service, and Collection Development training to library staff.

I am often hired to do one time programs, an entire day of training on various topics, or monthly webinars in a series. I will work with you to provide your library the experience that is best suited to them.

I am also willing to come to our library to audit and assess your services to readers, help you improve the service you are already providing, and/or make a plan for future services.

Please click here to see a list of recent clients and programs [including the slides for these programs]. You should also feel free to contact these clients to see how they benefited from my trainings.

Here is a video about an event I did for Darien [CT] Library in February of 2015. It features me talking about what I do and a clip of me presenting.

Topics I cover:
  • Various levels of RA training for professional and nonprofessional staff
  • In-service day options on services to readers, general customer service, and collection development issues.
  • RA for All: my popular RA basics program.  It makes for a very fun in-service day opener.
  • Training on serving genre readers
  • Programs on a single genre, such as but not limited to:
    • Horror
    • Romance
    • Crime Fiction [or just Mystery]
    • Historical Fiction
    • Science Fiction and Fantasy
  • Starting and running a genre study
  • Programs on re-energzing your book club both for the staff who lead the book clubs and the patrons who may be in community book clubs.
  • Bridging the Physical-Virtual Divide: one of my most popular programs. Click here for a recent version of this program.
I am also willing to plan and create a new program specific to your group's needs. If you want me to come to your library or book group, please refer to the ad below to contact me.