Today's entry in the RA for All Greatest Hits series is one of my most popular posts, something I remind people of as often as I can, and something that I have gotten others to adopt-- the reminder that we should NEVER tell patrons that the items and services we offer are free. They are NEVER free. Every single person pre-pays for library service in the form of some type of taxation. And yes, renters pay too because those costs are worked into rent.
Long time readers knew this one was coming soon.
For more of RA for All's Greatest Hits click here.