ARRT GENRE STUDY WEBSITE

CLICK HERE for quick access to the materials for the 2016-17 Speculative Fiction Genre Study.
The website now features UNRESTRICTED access, including notes from our meetings; however, in order to attend the meetings in person, you must be a member of ARRT. Click here for information about how you can join.

RA FOR ALL...THE ROAD SHOW!

I can come to your library, book club meeting, or conference to talk about how to help your readers find their next good read. Click here for more information.

Wednesday, September 3, 2008

BPL Fire

There was a fire at the Berwyn Public Library, but thankfully, it was confined to the boiler/ac. However, there is smoke damage throughout the building and we are open limited hours on 1 out of three floors. I was not scheduled to work today, but will be there all day tomorrow and hope to have more of a report.

Knowing that the materials are fine allows me the time to look at this situation from a customer service standpoint. I will report on how well we can still help patrons in this situation. My initial response is, as long as the staff's health is not in jeopardy, this could be a great staff development opportunity. Cross training and sharing between departments can happen more easily with all of us on 1 floor. I am actually looking forward to the opportunity to think outside of the box tomorrow. I hope we can use this situation to our advantage and become more helpful to our patrons as a result.

1 comment:

Anonymous said...

This was quite a scare. I'm glad so glad it didn't go to extremes.

Everyone at MLS was thinking about our library member. ;)

S.