It's the first Friday of the month, so it is time for a look back at RA for All posts past that are still useful today.
September 2007: Click here for one of my first posts about appeal. This post serves as a good definition of appeal and why you should care.
Spetember 2008: Click here for a post about customer service best practices in the public library.
September 2009: Click here and here for my reports on a September 2009 program I attended on RA for Audio Books.
Remember you can follow all Flashback Fridays posts with a quick click here.
#HorrorForLibraries Giveaway: Dead Girl, Driving and Other Devastations by
Carina Bissett
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Today I have a a finished copy of a new collection by an up and coming
author, a woman who helped us with StokerCon when it was in Denver, a book
I am ha...
6 hours ago
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