Today I will be working with the staff of the Camarillo Public Library as I lead them in a full day of RA training.
Below is the schedule with links to the handouts and presentations. Anyone can use these links, but only Camarillo staff get to have me present them in person.
You can click here to see a list of my previous and upcoming presentations. You can also go here to contact me about coming to your library, organization, or system
- 9 am to 10:30 am: RA for All: From Pages to Directors, this program is aimed at any staff member in the library who interacts with patrons. Being able to provide good RA service from any desk in the library will help staff communicate effectively and ensure satisfied patrons. Using her “Ten Rules of Basic RA Service" as a guide," Becky Spratford will show you how to help any patron find their next great read. It's not as hard as you think.
- 10:45 am -12:15 pm: Demystifying Genre: Part 1 [Lunch Break]1:30-3 pm: Working With Genre Fiction Readers: Part 2 [The two genre program have one general description]: Nothing is scarier than trying to help a fan of a genre you yourself don’t enjoy. You want to help that, for example, Romance reader find the perfect book, but you are having trouble knowing where to begin because...eek!... you don’t read Romance. You are afraid they will find out you are a fraud. How can YOU possibly help THEM?!? Never fear, in this program, Readers’ Advisory expert, Becky Spratford, will teach you how to keep your genre knowledge up to date, explain the biggest trends in genre fiction, and share her time tested tricks for working with genre readers. You will leave this training confidence and skill to help fans of every genre, regardless of whether you have ever read a book in that genre. And that will leave a trail of happy patrons in your wake.
- 3:15-4:15 pm: Booktalking: Harnessing the Power of Sharing Books with Patrons: Booktalking is at the heart of what we do with patrons each and every day at the public library. Whether we are sharing books informally at the services desk, presenting a prepared list of books, or posting information online, talking about books is something we do each and every day. It is a core service, but it is also hard to teach. Booktalking is more of an art than a skill, but with the right guidance and some practice, it can go a long way toward engaging your patrons and re-energizing your staff. Join experienced Readers’ Advisory Becky Spratford as she shares the secret behind delivering great book talks, giving you tips and tricks you can begin using right away to hone your own skills. Rediscover the power and joy that comes from sharing books with patrons.
- Slides: features a brand new Halloween 2015 booktalk
- 4:15-4:45 pm: Creating Your Own Reader Profile and Wrap Up: Becky will end the day helping you take what you have learned to craft your own personal reader profile and start you on your first RA journey-- suggesting a good book to a fellow staff member.