This is a fun, interactive, and patron centered presentation. Here is the official description:
RA for All: From Pages to Directors, this program is aimed at any staff member in the library who interacts with patrons. Being able to provide good RA service from any desk in the library will help staff communicate effectively and ensure satisfied patrons. Using her “Ten Rules of Basic RA Service" as a guide," Becky Spratford will show you how to help any patron find their next great read. It's not as hard as you think.I use this page with my 10 Rules of Basic RA Service as a way to guide the presentation. But that is all it is, a guide because although I have been presenting RA for All-- the program-- for years, what I love about coming to your library [to any library] is that it is a different presentation each and every time. The library, its needs, and its staff is what defines what happens during our 90 minutes together.
Yes, the overall theme is the same-- teaching library staff how to suggest leisure reading to patrons with confidence-- but the experience is unique to your library.
Also, every talk I am doing now includes an exercise where staff learn how to create their own reader profile and, with the help of your library’s management team, use those profiles to start all staff off on their first RA journey-- suggesting a good book to a fellow staff member.
So today it’s McHenry Public Library District, but tomorrow it could be your library. Contact me for details, pricing, and scheduling.