It's the first Friday of the month, so it is time for a look back at RA for All posts past that are still useful today.
September 2007: Click here for one of my first posts about appeal. This post serves as a good definition of appeal and why you should care.
Spetember 2008: Click here for a post about customer service best practices in the public library.
September 2009: Click here and here for my reports on a September 2009 program I attended on RA for Audio Books.
Remember you can follow all Flashback Fridays posts with a quick click here.
The Bram Stoker AwardsⓇ Preliminary Ballot
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[image: The Bram Stoker Awards Logo featuring those words in red on the
right and justifies left is the haunted house statute given to winners.
Image is li...
14 hours ago
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